Customer Satisfaction Survey

At what location were you serviced? (Required)

When did you visit the location? (Required)

What brought you into Fastalk Wireless for this visit? (Required)

Please specify reason if "Other" was selected:

What employee(s) assisted you on this visit to Fastalk Wireless?

Where you greeted promptly and politely when entering the store?

How would you rate the store employees professionalism?

Did the representative speak in a professional and courteous manner?

How would you rate the store employees knowledge of the product?

How pleasant would you state the store employee was towards you and other customers?

How well did the store employee listen to your needs?

Do you feel the store employee was pushy or did they allow you to make your own decisions?

Were all of your needs addressed and resolved appropriately?

How likely are you to revisit Fastalk Wireless?

On your next visit, how likely are you to try and connect with the same store employee to address your needs?

How likely are you to recommend Fastalk Wireless to a friend?

Would you like a member of management to contact you about anything?

Overall what would you rate the cleanliness of the store?

Have you "Liked" us on FaceBook?

Fastalk Wireless on Facebook

Any other comments, concerns, questions or items you feel we could improve upon?

The following information is optional, but we would appreciate you entering your personal information. We will only use this information if there is a need to contact you in order to remedy a situation or to gather more information from you about your responses. Also in order to qualify for any survey prize entries that may or may not be going on we must have the following information in order to contact you if you are a winner. This information is for internal use only and will not be sold or otherwise distributed in any way.

Your Name (optional)

Your Email (optional)

Your Telephone (optional)